Insurance Claims Information
If you experience a loss involving belongings covered by your MiniCo Tenant Insurance policy, report the claim directly to MiniCo. You can file online or contact the MiniCo Claims Department for assistance.
Start Your Claim With MiniCo
File Online
Visit MiniCo's claims page and select Self-Storage Tenant Insurance. Complete the online form using a desktop computer, laptop or tablet.
Open MiniCo Claims PageCall the Claims Department
During normal claims-office hours, contact MiniCo directly at 800-528-1056 for assistance with reporting or discussing a claim.
800-528-1056After-Hours Assistance
For claims assistance after normal office hours, on weekends or on holidays, call MiniCo's after-hours number.
855-861-0876Email MiniCo Claims
Claims questions and supporting information can also be sent directly to the MiniCo Claims Department by email.
[email protected]7:30am–4:00pm MST
Gather Information About the Loss
Having basic information ready can make it easier to complete your claim report and respond to follow-up questions.
- Your name and current contact information.
- Your storage facility and unit information.
- The approximate date and circumstances of the loss.
- A list of belongings that were damaged, lost or affected.
- Photos, receipts or other documentation you have available.
File Directly With MiniCo
MiniCo handles Tenant Insurance claims directly. Use the online claim process or contact the Claims Department if you need assistance.
File a Claim Call 800-528-1056What Happens Next?
Submission Confirmation
After completing MiniCo's online claim form, a confirmation page indicates that the form has been received.
Keep a Copy
MiniCo's online process provides an opportunity to download or email a copy of the completed form for your records.
Claims Follow-Up
A claims representative may contact you if additional information or documentation is needed to evaluate the loss.
Keep Your Documentation
Retain copies of your claim form, photographs, receipts and correspondence related to the claim.
Claims Contact Information
| Contact Method | Information |
|---|---|
| Claims Form | Open MiniCo's Claims Page Select Self-Storage Tenant Insurance. |
| By Phone | 800-528-1056 Monday–Friday, 7:30am–4:00pm MST |
| After Hours | 855-861-0876 After hours, weekends and holidays |
| By Fax | 602-678-3512 Available 24 hours a day |
| By Email | [email protected] |
| Fraud Hotline | 855-875-0775 Available 24 hours a day |
Submit Your Claim Directly to MiniCo
Use MiniCo's online Tenant Insurance claim process or call the Claims Department if you need assistance.